FUFU Journey
Support / 技术支持
Last updated: May 2026 / 最后更新:2026 年 5 月
FUFU Journey is a classics learning platform that helps you study the Analects, Dao De Jing, Mencius, The Art of War, and other classical texts through structured lessons, quizzes, and AI-assisted reading aids. This page collects answers to the questions we hear most often; if your question isn't covered here, please reach out by email.
Contact
Email: cuicunbin@gmail.com
We typically reply within 2 business days.
For privacy questions, see also our Privacy Policy.
1. Subscription
What does a subscription unlock?
Active subscribers receive unlimited daily lessons (Fufu Energy is no longer deducted), early access to new courses, and a one-shot welcome bonus of 2 Fufu Coins on first subscription.
How are subscriptions billed?
Monthly subscriptions renew every month; yearly subscriptions renew every year. Apple processes all payments through the App Store and charges your Apple ID payment method.
How do I cancel?
On your device, open Settings → [your name] → Subscriptions, then select FUFU Journey Pro and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you keep subscriber benefits until then.
Does subscription give me free Fufu Coins for AI features?
No. Fufu Insights and Conversational Practice are billed separately in Fufu Coins, independent of subscription status. The first-time subscription bonus (2 coins) is the only coin grant tied to subscribing.
Refunds?
Refunds for subscriptions and Fufu Coin packs are handled by Apple. Visit reportaproblem.apple.com and select the FUFU Journey transaction to request one. We are unable to issue refunds directly.
2. Fufu Coins
What are Fufu Coins for?
Each AI-assisted feature costs 1 Fufu Coin: Fufu Insights consumes 1 coin per reading, and Conversational Practice consumes 1 coin to start a new 500-turn dialogue session. The remaining session turns are tracked on the device.
How do I buy them?
Open Account → Buy Fufu Coins and choose 1, 5, or 10 coins. Purchases are processed by Apple.
Do coins expire?
No, Fufu Coins do not expire.
Restore Purchases?
If you reinstall the app or switch devices, sign in with the same Apple ID and your Fufu Coin balance, subscription status, and Study Log are restored automatically.
3. Learning Progress
Where is my progress stored?
Course completion, quiz scores, and total study time are stored on your device and synced across your other Apple devices via Apple's iCloud Key-Value Store. Make sure iCloud is enabled on each device with the same Apple ID.
Why don't I see my progress on a second device?
Confirm both devices are signed into the same iCloud account and that iCloud has finished syncing. If syncing still fails, try toggling iCloud off and on in Settings, then relaunch the app.
Will reinstalling lose my progress?
No — your iCloud-synced progress will return as soon as the app reconnects to iCloud.
4. Account
Do I have to sign in?
No. Browsing courses, reading lessons, and taking quizzes do not require signing in. You only need to sign in with Apple to use AI features, purchase coins, or have your Study Log saved on our server.
How do I delete my account?
Open Account → Delete Account in the app. This permanently removes your account, Fufu Coin balance, Study Log, daily usage records, and milestone records from our servers. Apple-side subscription cancellation is a separate step in iOS Settings.
5. Fufu Energy
What is Fufu Energy?
A daily learning-pace meter. Free (non-subscriber) users start each day with 100 Fufu Energy; starting a new lesson costs 10, and each wrong quiz answer costs 20. Reviewing already-completed lessons is free of charge.
Why is my Fufu Energy stuck?
Fufu Energy resets at local midnight. Subscribers always show 100 (unlimited).
6. AI Features (Fufu Insights & Conversational Practice)
What does the AI see?
Only the relevant lesson content and your conversational input are sent to the AI service (DeepSeek). Your name, email, Apple ID, and other personal identity information are never shared.
Why was my response cut off?
Each Conversational Practice session is limited to 500 turns; on the 501st turn, a new session begins and 1 Fufu Coin is deducted. We also enforce a daily total fair-use limit to prevent abuse.
7. Languages
The app's interface language can be switched independently of the lesson language. Open Account → Language to change.
If none of the above answers your question, please email cuicunbin@gmail.com with a short description of what happened. Attaching a screenshot is helpful.
小福站是一款经典学习应用,通过结构化课程、互动测验和 AI 学习辅助,帮助您系统阅读《论语》《道德经》《孟子》《孙子兵法》等经典著作。本页汇总了用户最常问到的问题;如果没有解答到您的疑问,欢迎邮件联系我们。
一、订阅
订阅可以解锁什么?
订阅期内,您可以无限制开始新课程(不再扣减福气值),优先获得新课程更新,并在首次订阅时一次性额外获赠 2 个小福币。
订阅如何计费?
月订阅按月自动续费,年订阅按年自动续费。所有付款由 Apple 通过 App Store 处理,并从您的 Apple ID 付款方式扣款。
如何取消订阅?
在 iOS 设备上打开「设置 → [您的姓名] → 订阅」,找到「FUFU Journey Pro」,点击「取消订阅」。取消会在当前计费周期结束时生效;在此之前您仍享有订阅权益。
订阅会送 AI 功能用的小福币吗?
不会。「小福解读」和「情境练习」按小福币消耗,与订阅状态无关。首次订阅赠送的 2 个小福币是唯一与订阅挂钩的赠币。
可以退款吗?
订阅和小福币包的退款由 Apple 处理。请访问 reportaproblem.apple.com,选择对应的 FUFU Journey 交易申请退款。我们无法直接处理退款。
二、小福币
小福币用来做什么?
每项 AI 功能消耗 1 个小福币:「小福解读」每次解读消耗 1 个;「情境练习」每开启一次新会话消耗 1 个,会话内可连续对谈 500 次。剩余次数显示在设备上。
如何购买?
打开「我的账户 → 购买小福币」,选择 1 个、5 个或 10 个的包。购买由 Apple 处理。
小福币会过期吗?
不会,小福币永久有效。
重装 / 换设备后如何恢复?
用同一个 Apple ID 登录后,您的小福币余额、订阅状态和学习记录会自动恢复。
三、学习进度
学习进度存在哪里?
课程完成情况、测验成绩、累计学习时长都存储在您的设备本地,并通过 Apple 的 iCloud Key-Value Store 在您 iCloud 登录的其他 Apple 设备间同步。请确保每台设备都开启了 iCloud 并使用同一个 Apple ID。
为什么在第二台设备上看不到进度?
请确认两台设备登录的是同一个 iCloud 账号,并等待 iCloud 同步完成。如果仍无法同步,可在「设置」中关闭并重新开启 iCloud,然后重启应用。
重装应用会丢失进度吗?
不会——只要 iCloud 重新连接,您的进度会自动恢复。
四、账户
必须登录吗?
不需要。浏览课程、阅读课文和完成测验都可以在未登录状态下进行。只有使用 AI 功能、购买小福币、或希望学习记录同步到服务器时,才需要通过 Apple 登录。
如何删除账户?
在应用内打开「我的账户 → 删除账户」。这会永久删除您在我们服务器上的账户、小福币余额、学习记录、每日用量计数和里程碑记录。Apple 端的订阅取消是独立操作,需要在 iOS「设置」中完成。
五、福气值
福气值是什么?
一项每日学习节奏控制指标。免费(非订阅)用户每天获得 100 福气值;开始一节新课程消耗 10,每答错一题消耗 20。复习已点亮课程不消耗福气值。
福气值为什么不变化?
福气值在每日凌晨按本地时区重置。订阅用户始终显示 100(无限制)。
六、AI 功能(小福解读 与 情境练习)
AI 会看到什么?
我们只将相关课程内容和您的对谈输入发送给 AI 服务(DeepSeek),不会共享您的姓名、邮箱、Apple ID 或其他个人身份信息。
为什么响应被截断?
每次「情境练习」会话上限为 500 次对谈;第 501 次时会开启新会话并消耗 1 个小福币。我们同时设有每日公平使用上限以防止滥用。
七、语言
界面语言可以与课程语言独立切换。在「我的账户 → 界面语言」中切换。
以上未解决您的问题?请发邮件至 cuicunbin@gmail.com,简要描述问题。若能附上截图会更有助于我们定位。